Here you will find a range of useful resources which we have organized under the following headings:
Volunteering and welfare
Equality and Diversity
development for volunteer managers
See also articles on aspects of good practice in working
Code of practice
for involving volunteers
The code of practice has been developed to help everyone who
involves volunteers in their activities to ensure that they do so
within the framework of good practice. Download the order form here
The Declaration supports the right of every woman, man and child to
associate freely and to volunteer regardless of their cultural and
ethnic origin, religion, age, gender, and physical, social or
economic condition. English only.
safety and security good practice
A document full of advice about all aspects of volunteer safety,
both for volunteers in general and for those in specific
situations, such as driving, lone working, fundraising
or volunteering at events. Written by Sandy Adirondack a freelance
trainer and consultant who specialises in volunteering and the
A Charter for Strengthening Relations between paid staff and
Volunteers (2011) - WCVA has produced jointly with Wales
TUC a Charter to strengthen relationships between paid and unpaid
staff. This sets out principles for involving volunteers so as to
promote a healthy harmonious workplace. The Charter has been
endorsed by Wales Volunteering
Volunteers and the
law a revised comprehensive guide for volunteer managers or
anyone that supports volunteers - the answers to all your legal
questions in one place on the Knowhow website (just sign in).
Volunteering Toolkit - Improve your own personal and
professional skills whilst helping to protect habitats and wildlife
for the benefit of current and future generations.
Case studies which illustrate how different organisations have
sought to develop good practice in involving both unpaid and paid
University Health Board
volunteers: a manual of good practice (WCVA 2006).
Drawing on the experience of organisations in Wales during a
three-year lottery funded project, this manual is a useful tool for
planning volunteer recruitment and as a framework for professional
DWP / Volunteering Wales Guide to
Volunteering main aim is to help inform people claiming state
benefits about the advantages of becoming a volunteer. It will help
by providing practical information on volunteering, including, DWP
Guidance and useful websites.
Best practice guide on establishing joint working arrangements with
third parties for involving volunteers
Guidance from Barnardo's as a tool for organisations who
place volunteers in settings where Third Parties have
responsibility for their day to day activity. It is a way of
ensuring good practice in the management of volunteers, and is
closely based on the Investing in Volunteers Standard.
Equality and diversity
equality and diversity - Adam May 2005
Equality and Diversity in Volunteering
development for volunteer managers
occupational standards for volunteer management - these
standards can be used as a basis for reviewing and planning
Volunteer Manager - A web based guide to everything you
need to know about volunteer management. English only.
How to ...
Develop a Volunteering Initiative was developed as a tool to
give voluntary organisations basic good practice guidance with
developing policies and procedures when recruiting
volunteers. The toolkit is also used as a training tool for
the Introduction to Volunteer Management 1 day workshop which PAVS
Volunteering Pembrokeshire delivers 3 times a year to between 8 and
10 volunteer managers. The resource has a practical function,
providing basic information in one publication to help initiatives
get off the ground quickly. Available in English only.
Giving a little time (NCVO 2013)
A practical guide to exploring and developing the potential of
micro-volunteering for your organisation
of giving a little time (NCVO 2013)
Understanding the potential of micro-volunteering
Social Media toolkit - twitter and facebook
Five tips to
manage a social media crisis
Three short videos feature three organisations which have achieved
the Investing in Volunteers standard, showing some of the benefits
of undertaking IiV. Discussion notes are available for each
The museum has adapted its culture and organisation to involve
volunteers more fully in its work.
By introducing more systematic supervision sessions with
volunteers Headway has improved two ways communication with
Undertaking Investing in Volunteers has helped West Wales
befriending Links to take a fresh look at the whole volunteer
'journey' from beginning to end of the process.