A range of resources are available as well as support, advice and information to help you in the recruitment of volunteers.
Here you will find a range of useful resources.
Code of practice
for involving volunteers 2016
The code of practice has been developed to help everyone who
involves volunteers in their activities to ensure that they do so
within the framework of good practice. Download the order form here
of volunteering 2001
The Declaration supports the right of every woman, man and child
to associate freely and to volunteer regardless of their cultural
and ethnic origin, religion, age, gender, and physical, social or
economic condition. English only.
safety and security good practice 2015
A document full of advice about all aspects of volunteer safety,
both for volunteers in general and for those in specific
situations, such as driving, lone working, fundraising or
volunteering at events. Written by Sandy Adirondack a freelance
trainer and consultant who specialises in volunteering and the
Third Sector. English only.
A Charter for Strengthening Relations between paid staff
and Volunteers (currently under
WCVA has produced jointly with Wales TUC a Charter to strengthen
relationships between paid and unpaid staff. This sets out
principles for involving volunteers so as to promote a healthy
harmonious workplace. The Charter has been endorsed by Wales
Volunteers and the
A revised comprehensive guide for volunteer managers or anyone
that supports volunteers - the answers to all your legal questions
in one place on the Knowhow website (just sign in).
Environmental Volunteering Toolkit 2018
Improve your own personal and professional skills whilst helping
to protect habitats and wildlife for the benefit of current
and future generations.
Volunteer driving - The Motor Insurance commitment ABI
Some insurers cover volunteer driving within regular motor
insurance policies while others may charge an extra premium or
impose a higher excess for volunteer drivers. ABI have produced a
list to help.
Volunteering toolkit 2012
Green volunteering is any volunteering activity which makes a
positive environmental difference in the community. Here you will
find a mixture of useful materials and examples, developed by
organisations in Wales, for improving good practice in volunteer
management and demonstrating the impact of volunteering.
Here you will find information sheets which cover a wide
variety of topics relevant to working with volunteers, from
developing your volunteer strategy, writing a volunteer policy, to
information on recruitment, expenses, safety, legal matters and how
to attract and involve different target groups effectively.
Model policies are a useful way of ensuring that there is best
practice in working with volunteers. The policies can be adapted
for your own organisation and purpose.
Volunteering Toolkit 2017
This toolkit has been developed in order to support those who wish
to engage volunteers to assist with public events.
volunteers 2018 Infographic
Young Volunteers Checklist 2018
Turning experience into employment 2019
To help volunteers of all ages to do this, we worked with WCIA to develop a simple presentation and
infographic that could be used to help volunteers understand what
they have gained from volunteering and turn it into language that
could be used on a CV, in a personal statement or in an
This resource is now available here as an infographic and presentation. The
resources can be used by volunteers themselves or used as a tool by
someone that supports volunteers in most settings.
Volunteering and welfare benefits 2019
DWP / Volunteering Wales Guide to
Volunteering main aim is to help inform people claiming state
benefits about the advantages of becoming a volunteer. It will help
by providing practical information on volunteering, including, DWP
Guidance and useful websites.
Best practice guide on establishing joint working arrangements
with third parties for involving volunteers
Guidance from Barnardo's 2014
As a tool for organisations who place volunteers in settings where
Third Parties have responsibility for their day to day activity. It
is a way of ensuring good practice in the management of volunteers,
and is closely based on the Investing in Volunteers
Professional development for volunteer
occupational standards for volunteer management - these
standards can be used as a basis for reviewing and planning
develop a volunteering initiative was developed as a
tool to give voluntary organisations basic good practice guidance
with developing policies and procedures when recruiting
volunteers. The toolkit is also used as a training tool for
the Introduction to Volunteer Management 1-day workshop which PAVS
Volunteering Pembrokeshire delivers 3 times a year to between 8 and
10 volunteer managers. The resource has a practical function,
providing basic information in one publication to help initiatives
get off the ground quickly. Available in English only.
Micro-volunteering NCVO 2013
Giving a little time
A practical guide to exploring and developing the potential of
micro-volunteering for your organisation
of giving a little time
Understanding the potential of micro-volunteering
The best resources for successful social media engagement in
2018 (Produced by Promo Cymru for WCVA in May 2008)
Five tips to
manage a social media crisis 2018
guide to safeguarding young volunteers on social media 2018