Are you asking the right questions? Learn different methods of engagement on the second module of our public engagement course.

PE Module 2

Delivered through the medium of English



This course will give you an understanding of the skills and techniques required to deliver a public engagement programme.


This very practical module focuses on the skills, tools and techniques that will help an individual practitioner deliver an effective engagement programme. The course explores some of the key skills and qualities of a facilitator - including questioning skills.

It provides an overview of engagement methods which may be suitable for different levels of engagement and then focuses on techniques which are particularly useful for consultation.

The course provides an introduction to Participatory Techniques for public engagement. You'll practice several of these simple, intuitive and highly effective techniques which have a proven track record. All participants will receive a handbook describing additional useful tools.

About the trainer

Alain Thomas, the principal consultant was born in Merthyr Tydfil, Wales in 1954. He has 12 years' experience as a community development practitioner and has been a community development consultant since 1989. He attended Afon Taf High School in Merthyr Tydfil and has an honours degree (University of Wales Aberystwyth) and post graduate qualifications in Social Administration (University of Manchester), and Community Social Work (University of Wales Swansea).

Alain Thomas Consultancy was established in 1989 to provide cost-effective and flexible support to organisations of all kinds involved in community development. Alain Thomas Consultancy can call on the services of a number of associates with complementary skills and experience. 

Learning outcomes

By the end of the course you will understand:

  • The role of the facilitator in public engagement
  • How to use a range of different participatory techniques and when they should be used

Who this course is for

Frontline staff and managers seeking an understanding of the skills and techniques used in public engagement.