Turning the findings of your consultation into action – get stuck in on the third module of our public engagement course

PE Module 3

Delivered through the medium of English



This course will look at using a participatory technique for analysing qualitative data from a consultation process and drawing meaningful conclusions and recommendations from this analysis. It also looks at how to provide feedback following a consultation.


Consultations gather the views of the public - but often the most important part of the process is the last to be considered. This module aims to enable participants to analyse the qualitative data gathered by consultation exercises and come to meaningful conclusions - and including the public in the findings.

This course explains the process of analysing qualitative data - it introduces a participatory technique to analyse this type of information and suggests a systematic process for drawing conclusions and making recommendations. You'll then apply these processes to a set of notes from a consultative exercise, draw conclusions from them, and make recommendations for future action based on any conclusions.

The final part of this module explores why it's important to provide feedback following a consultation exercise and considers the strengths and weaknesses of different ways of providing feedback.

About the trainer

Alain Thomas, the principal consultant was born in Merthyr Tydfil, Wales in 1954. He has 12 years' experience as a community development practitioner and has been a community development consultant since 1989. He attended Afon Taf High School in Merthyr Tydfil and has an honours degree (University of Wales Aberystwyth) and post graduate qualifications in Social Administration (University of Manchester), and Community Social Work (University of Wales Swansea).

Alain Thomas Consultancy was established in 1989 to provide cost-effective and flexible support to organisations of all kinds involved in community development. Alain Thomas Consultancy can call on the services of a number of associates with complementary skills and experience. 

Learning outcomes

By the end of the course you will understand:

  • How to gather and use valid qualitative data
  • How to draw conclusions from qualitative data analysis
  • Identify and evaluate methods to provide feedback to the public

Who this course is for

Frontline staff and managers seeking an understanding of how to use qualitative data from public engagement consultations.